Hi,

My name is Gbolahan

About: Image

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I'm passionate about adopting and adapting technology to unique situations in Nigeria. Having worked on 4-5 projects in the course of the last 3 years involving data driven policies, customer research and proof-of-concept products, I excel well at interpreting data into user-centric products/services.

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About: Text

Education

March 2017 - Present

M.Tech, Federal Uni. of Technology, Akure

Currently pursuing a Masters in Computer Science. My project work aims to analyse eye-tracking data in determining learning styles for students

November 2009 - December 2014

B.Tech, Federal Uni. of Technology, Akure

I bagged a degree in Computer Science with my final year project majoring on analyzing cellular data from participants to determine a network's Quality of Service

About: Education

Professional Experiences

January 2019 - December 2020

Technical Support Specialist, Efferent Services

Analyzed the data from the interview of 100+ Medical personnel and 500+ Medical facilities, generating insights to support decision making/ stakeholders meeting.
Increased client engagement by 20% by overhauling Freshdesk platform - aesthetics, automation, knowledge base (FAQs, HOW-TOs), Issue management, Help desk Policy - and improved customer support interaction
Deployed a distributed RIS/PACS for 2 Major Hospitals spanning Lagos, Abuja, Benin, and Delta states
Trained and organized the assessment of IT support interns

2017 - Present

Data Analyst, Personal Projects

Analyzed Fantasy Premier League Data for group participants
Generated “Bragging right” metrics to increase chat participation
Currently training over 70 participants on Data Analysis
Collaborated with educators to create a capstone project
Analyzed DIY eye-tracking data using Python and OpenCV delivering insights on user focus
Analyzed the university network traffic to help collaborate on creating Acceptable Use Policy

January - November 2018

Teaching Assistant, CSC Department, Federal University of Technology, Akure

Scheduled lab practice for CSC 201/ CSC 202 (Programming with Python/PHP);
Participated and contributed in the developing CSC 202 lab manual for the whole University

March - August 2013